How it works!
This is the documentation of Kindly - Payment Reminder.
General
Install Payment Reminder on your Shopify Store
Just click here and install it. Done! 🙂
Or…
Go to the Shopify App Store and search for Payment Reminder. Then click on the search result “Kindly ‑ Payment Reminder” and install the app. That’s it!
Settings & Orders
Activate or deactivate Payment Reminder
Enable to activate the payment reminder system.
Edit sender email address
Fill in with what email address and what name you would like to send Payment Reminder emails.
Also, choose a reply-to email address if you want your customers to reply to a different email address.
If you want you can send the reminder emails via BCC method to yourself or to some different email address. Those emails won’t be seen by the customer.
Create an email template
Create your own email template. You can use a bunch of variables from the list. (e.g. Hey {{customer.first_name}},) = Hey Tina Pearl,)
Email interval, automation, order cancellation
Enable or disable the automation process for new orders.
Set up when to send the first reminder and then the time delay of the following emails. Also, set how many payment reminder emails you would like to send.
Enable or disable the order cancellation. After all reminders have been unsuccessfully sent, Payment Reminder automatically cancels the order.
Preview list and specific order settings
In the order section, you will see a preview list of all the pending orders. If you want to change settings of a specific order you can do so here by clicking on it.
In the specific settings area you will find the same settings than in the general settings area but this time the settings you change here only apply to this one order you chose from the preview list.
