Kindly - Shopify Payment Reminder
Send payment reminders via email to recover unpaid orders and maximize revenue. Automatically.
21-days free trial available
Maximize Your Revenue
Grows revenue by reminding customers of pending unpaid orders and draft orders. Perfect if offering Bank Transfer, Boleto, Oxxo, P24 or Konbini.
Save Time: Auto Processing
Automatically sends invoice reminder emails to customers with outstanding orders or draft orders. Straightforward email scheduling.
Easy to use & great support
Super easy to set up, edit and use. Start recovering orders and draft orders in no time. No developer needed. Chat with us.
Maximize Revenue
Increase Revenue
by Recovering Unpaid Orders
Recover pending unpaid orders by sending kind payment reminders via email. Set up your own email schedule plan.
Automation
Let Kindly do it
for you!
Auto-Pilot
Automatically let the app send email payment reminders to customers with unpaid orders. Enjoy the extra time you saved by using the Kindly app.
Template Editor
Easy Use!
Save Yourself the Programmer
Customize the design and text of your own email template with Kindly’s template editor and start sending reminders!
Pricing Plans
Use Kindly’s full potential for 21-days for free – Go with whatever plan fits you best.
- $ 17.99 monthly
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- Kinder
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- Unlimited (draft) orders
- Custom schedule & template
- Auto-remind & auto-cancel unpaid orders
- Filter orders tag based
- Send from due date
- Live chat
- $ 39.99 monthly
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- Kindness Pro
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- Unlimited (draft) orders
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Chat & email support
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All of the “Kinder” Plan
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+ Spam Safety
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+ Schedule up to
9 reminders in one cycle
Free Trial available: Try Kindly’s full potential for 21 days for free. All pricing plans.
Most asked questions
Answers to the most asked questions of our customers.
How does the Kindly - Payment Reminder app work?
- The app finds all your pending unpaid orders and draft orders and puts them in the recovery list. (Not older than 30 days)
- First, you need to set up a reminder plan. The reminder plan contains the settings for the reminder schedule and the email template. There is one reminder plan for orders and one for draft orders.
- When the email template and schedule plan are set up and the auto-pilot is enabled, Kindly will send out reminder emails to customers with unpaid orders according to your settings.
- When the order gets paid Kindly will stop the sending of reminders and mark the order as “Recovered”.
- If the order is not paid by the last payment reminder, Kindly will cancel the order if enabled and restocks all products.
Find detailed info about how to set up Kindly on the How it works page.
Which orders can be recovered with Kindly?
Kindly is intended to recover orders that have not yet been paid. So all orders with the financial status of “pending”, “unpaid” or “partially paid”. Also, all draft orders with the status of “open” or “invoice sent”.
Does Kindly return inventory after the cancelation of an order?
Yes, when Kindly cancels an order it returns all products to the inventory. The cancelation is of course optional and can be set up in the reminder plan under “Scheduling”.
How many reminders can I send every month?
That depends on which plan you are on. Find out about your plan in the app’s account page.
Can I use the app inside my WooCommerce store or any other store?
No, currently the “Kindly – Payment Reminder” is exclusively usable with a Shopify store.
